Reach Us — Clear Lines, Fast Answers
Have a question? Need help with a submission, a press request, or site
support? Contact UAR Publisher — we answer with clarity and care.
Official Contact Details
Publisher
UAR Publisher
Head Office
Karoiguri, Hojai, Assam, 782440, India
Phone
+91-6001204170 (India — IST / Asia/Kolkata)
General Email
Editorial Email
Ethics & Misconduct
Copyright & Takedown
Appeals
Office Hours
Mon–Sat, 09:00–18:00 IST (UTC +05:30)
Emails received outside these hours are processed the next working day.
Editorial Office Enquiries
For queries about submissions, peer review, editorial policy or appeals contact the Editorial Office.
Email: editorial@uarpublisher.com
Expected response time: Initial acknowledgement within 24 hours; substantive replies within 0-2 business days depending on query complexity.
When emailing, use these subject lines (copyable):
- Submission query — [Journal Acronym] — [Manuscript ID or Title]
- Appeal — [Journal Acronym] — [Manuscript ID]
- Editorial policy question — [Policy name]
Please include (minimum):
- Your name, affiliation, country.
- Manuscript ID (if applicable) or article title.
- Short description of your query (2–4 lines).
- Preferred contact method (email / phone).
- Attach relevant files (e.g., invoice, proof, screenshot) — single ZIP if multiple attachments.
Urgent Ethics Concern:
Contact editorial@uarpublisher.com with “URGENT — Ethics concern” in the subject line.
Support / Technical / Website & Submission Help
For technical problems (upload failures, form errors, account issues) or site accessibility problems:
Email: contact@uarpublisher.com
Expected response: Acknowledgement within 24 hours.
Phone: +91-6001204170
Limited hours; for quicker service, please email with screenshots.
When emailing, please include:
- Browser and version, device (PC/Mac/Phone), OS.
- Exact steps that reproduce the issue.
- Screenshots or short screen recording (if possible).
- Manuscript ID or submission timestamp (if related to upload).
Press & Media Contact
For interview requests, press releases, or partnership inquiries.
Email: contact@uarpublisher.com
Response time: 0-2 business days for initial reply.
Emergency & Ethics Hotline
To report urgent ethical concerns (fabrication, severe plagiarism, etc.) confidentially.
Email: editorial@uarpublisher.com
Subject line: EMERGENCY — [Manuscript ID or Article Title]
Join Us
For editorial vacancies, reviewer applications, internships, and volunteering opportunities.
Email: contact@uarpublisher.com
Accessibility & Alternative Contact
If you require information in an alternative format or need assistance submitting documents.
Email: contact@uarpublisher.com
Subject line: Accessibility request
Contact UAR Publisher — Quick Enquiry
Visit Our Office
Visiting address: Karoiguri, Hojai, Assam, 782440, India.
Note: Visits by appointment only. Please email contact@uarpublisher.com to schedule.
Privacy & Data Handling
By contacting us, you consent to UAR Publisher storing your information to respond to your enquiry. Application and submission data are retained as described in our Privacy & Data Policy. Typical retention periods are as follows:
- Contact enquiries: 2 years
- Application data: up to 2 years
- Editorial records and peer review records: minimum 7 years
“Contact is the first act of care. Use the right channel, give clear information, and we’ll answer with speed and integrity.”